R.D. Wright accepts the first place award for the Hotel Roanoke & Conference Center.
The Hotel Roanoke & Conference Center, a DoubleTree by Hilton Hotel, was recently honored with the company’s Best Property Operations - Americas East award at a Hilton Worldwide conference in Dallas.
R.D. Wright, director of property operations at the historic hotel and conference center, earned the prestigious honor after successfully obtaining the highest scores in property operation evaluations for three consecutive years. Only three such awards were given out within the Hilton Worldwide portfolio of hotels in the Americas East region – which includes Hilton Worldwide managed properties from North America, Central America and South America.
“We are thrilled to have received this tremendous honor amongst our peers that exemplifies the hard work, dedication and commitment of RD and his team here at the historic hotel and conference center,” said Gary Walton, general manager, The Hotel Roanoke & Conference.
The award is based on the best practices and scores that maximize the condition, life, and value of assets over the long term of the property and assesses the building’s structural, mechanical, electrical, plumbing and system infrastructure annually. To measure the effectiveness of those practices, performance operation reviews are conducted annually at each property that is managed, leased or joint venture by Hilton Worldwide.